EnterpriseDo you have more 250k+ sessions per month or need custom development/integrations? Our enterprise plans are here for you.Get In Touch
FREQUENTLY ASKED QUESTIONS
Are you GDPR compliant?
Do you have a limit of users?
No, we don’t charge you based on the number of users. Whether you have 1 or 10 users, if you’re a solopreneur or an enterprise, the price is the same. However, pricing scales based on the number of domains. If you’re a business with multiple properties or websites, you should opt for the Expand Plan for full flexibility.
What if I want to change plans?
You can upgrade or downgrade your plan at any time directly from the pricing page.
Are there contracts or commitments?
No. After your trial period ends, your account will be automatically switched to our free plan, which only grants you access to share tools. You may choose to upgrade to a paid plan, in which case you are then free to cancel your subscription at any time. If you cancel before the end of a billing period, you’ll continue to have access to the platform until that period is over.
How does pricing work for Agencies?
GetSocial has done extensive work with agencies all around the world, from small boutique teams to the Big Four. With Agencies, we work closely to understand client needs and projects. From there, we are able to draft a pricing scheme that fits both Agency & Client needs. If you’d like more details, please request a demo or contact email@example.com.
Which payment methods are accepted?
We accept payment through Credit Card (Visa, MasterCard, American Express) or via PayPal. Other payment methods might be made available, for yearly subscriptions only.
DARK SOCIAL ANALYTICS FAQS
What is Dark Social?
Dark Social is traffic coming from private shares made on private messaging channels like WhatsApp, Slack, email, text messages, etc. It is often wrongly attributed as Direct Traffic in most analytics platforms, yet it constitutes around 65% of all social shares. Download our whitepaper to find out more.
Do you have a limit of users?
If your main goal with your website is to generate more traffic, leads and sales, GetSocial is the right platform for you. We help content marketing, audience development and social media teams strengthen their audiences’ engagement by providing insightful analytics that reveal the real return on investment for each social channel.
What is Conversions?
Our Conversions feature allows you to attribute events to user actions. You can understand the referral that originated a certain event — what was shared, how, when and by whom. In publishers, an audience development team can use conversions to understand which stories, social networks or influencers bring more paid subscriptions. In eCommerce, brands can use conversions to understand which products or social campaigns are generating the highest number of sales or average order value.
What is GetSocial Influencers?
GetSocial Influencers is a feature that measures user engagement to identify loyal and viral audiences. By understanding user sharing behavior, GetSocial provides a database of which users were able to generate the most traffic, shares, and conversions to your website.
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